Policies and Procedures
My coaching practice:
Thank you for taking the first step on your healing journey with me! I am honored to walk alongside you. I believe you have the courage, strength, and wisdom within you to heal from your personal trauma. I am here to support you, offering my own wisdom and tools to aid you. As humans, we all carry wounds; we are not inherently broken. I believe we possess inherent worth and value. I am here to coach you, not to pathologize or label you. For some, having a diagnosis can be helpful, while for others, it may not be as beneficial.
Disclosures:
All coaching sessions will occur over Zoom. The Zoom platform is not HIPAA compliant and therfore I can not 100 percent guarantee with certainty that information shared through Zoom is safe from a data breach.
If the sessions are recorded I will transfer that information along with my personal notes I take during a session onto an external hard drive which will be locked up every night to keep it safe.
Everything that is discussed or shared with me will be kept confidential. I will only break that confidentiality if I feel you are in danger of harming yourself or another person, if you report abuse to someone or if I receive a legal subpoena to release your records.
As a Certified Trauma Recovery Coach TM, I act as a mandatory reporter, as outlined by The International Association of Trauma Recovery Coaching. If I become aware that a minor, disabled person or elderly person is currently being abused I am mandated to report that abuse to the appropriate governing agency.
I am limited in my own abilities to help you with certain things you might be dealing with. If you are suicidal, significantly self-harming or have active addiction- the Association mandates that I help you find someone who is competent in those expertises for those specific issues. We can still work together, however it will require another professional who specializes in whatever safety issue you are currently dealing with. This is part of the Escalated Care Protocol and I can give you more details about that if you inquire.
My Fees:
I charge $65 per a 1 hour coaching session.
Expectations:
What you can expect from me:
I will be on time for our scheduled appointment and my attention will be on our time together.
That I have vast knowledge about trauma and wisdom I have gained from my own experience on my healing journey to help you in your own healing journey. I continue to futher educate myself about trauma through books, online documents, group classes, and obtaining futher training through workshops.
I will help guide you through this journey, I will not push you in any way. We will walk alongside one another as equals.
My expectations of you:
Please be on time to your session.
Please commit to working on your recovery journey and stay focused during our time together.
Please let me know if you get overwhelmed during our session.
Plese let me know anything you need from me that would help you in this process.
Policies and Procedures:
Payments-You may book a session at any time that you would like. The payment will go through 24 hours before your session begins.
Refunds- You must cancel your appointment more than 24 hours before the scheduled session to have your entire refund transferred to a rescheduled session. If you fail to reschedule within 15 days I will refund your payment.
If it is whithin the 24 hour window of your appointment and you decide to cancel I will keep 50 percent of your payment and apply the remaining 50 percent to your next appointment if you reschedule within 15 days. If you don’t reschedule within 15 days I will send you the refund of the remaining 50 percent.
If you do not contact me and do not show up to your appointment I will keep the entire session fee.
Crisis response-If you find yourself in a crisis it is important that you seek help immediately. Outside of our session together, I am not able to help you. Please contact one of these crisis lines. Crisis Text line- text “Hello” to 741741 to connect with a trained crisis counselor. The National Suicide Prevention Lifeline - 1-800-273-8255.
Communication outside of sessions- Please feel free to email me with any informatin that you find relevant to your healing. I will not be able to respond to all emails however I will try to read them before our next session.
Appointment cancellation- If you need to cancel your session I ask that you please cancel more than 24 hours in advance. This will allow me to help another client during your scheduled session. I do understand life is unpredictable and things happen so if you’re not able to cancel more than 24 hours in advance I do understand. Please refer to my refund policies stated above.
Alcohol and drugs- I am not able to coach anyone who is under the influence of alcohol or drugs. If you struggle with substance abuse please inform me and we can discuss the proper help for you.
Bringing a third person into sessions- I am currently only certified to work with individuals and not couples. If you want to have someone accompany you in our session please discuss it with me beforehand. Your confidentiality could be at risk.
Cell phone usage- Please place your phone on silent during our sessions unless you are currently using your phone to use Zoom.
Grievance Procedure
I am required to let you know that I am a Certified Trauma Recovery Coach credentialed by The International Association of Trauma Recovery Coaching. As a Certified Trauma Recovery Coach I am bound to uphold the Association’s Code of Ethics.
If at any time you feel I have failed to abide by the Association’s Code of Ethics. https://certifiedtraumarecoverycoaching.com/iaotrc-standards
You are welcome to contact the Professional Standards Committee by emailing Grievance@iaotrc.com.
You will be sent a grievance form to complete and submit. All reports and grievance actions are held confidential by the Professional Standards Committee.